Being stranded on the road due to a breakdown is no fun and can be very dangerous.  Very seldom do we breakdown in a familiar place where we know just who to call for help.  I’m not that old, but I did enter the trucking industry before the internet.  I remember driving coast to coast with no cell phone, no computer, no GPS and now as I look back, it seems pretty scary.  I also remember breaking down and having to walk a good distance to a business and asking to use their phone to call for help.  Now in the age of technology, our jobs have gotten easier.  I have a cell phone so I don’t have to walk to find a landline, but I don’t have a phone book for each locality that I drive through either. I found that I needed more “tools in my toolbox” as an owner-operator.

A mechanic friend of mine told me about a few websites that are available for finding truck, trailer and tire repair on the open road anywhere in the U.S.  I’ve used these services on a few occasions and it really reduces down time as you can quickly access the right people in the right areas that do the kind of work you need.  There are more, but I’m familiar with these and have used them before.  Truckdown.com, findtruckservice.com and nttsbreakdown.com are all wonderful resources.  I recommend that you pick your hometown and search on all three websites to see how extensive their directory is on your home turf.  That may give you an indication as to the quantity of service providers in their nationwide directory.

Road side breakdowns are a misery to deal with; they’re costly and time consuming which are major threats to a successful trucking operation.  You will need these websites from time to time so go ahead and bookmark them on your mobile devices so you’ll be ready the next time you blow a tire, etc.  Again, I call this “adding a tool to your toolbox.”  And this is one tool that you WILL need.  Ever Forward.

Comments (4)

Joey Slaughter

Joey Slaughter is the owner of Blue Ridge Transport, LLC. Joey has been in the trucking industry since 1992.

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NASTC has discounts with the TA Road Squad but does not advertise a maintenance directory. Truckdown.com has a rating system for the vendors listed on there, but truck drivers don't usually rate them unfortunately.

May 05, 2013 6:00:46 AM

You have the best pictures and some solid advice. Just wondering if a network or group like NASTC could reccommend mechanics, As much as I liked Goober, not sure I want him woking on my truck.

May 04, 2013 19:08:39 PM

These resources are helpful and work 95% of the time I'd say. Unfortunately, there are still stretches of road, especially in the west where you operate, where there is no cellular coverage. If you're not equipped with a Qualcomm or similar service (and most o/o's aren't) one may have to fall back on the old ways.

May 04, 2013 10:42:53 AM

Very True Joey. We are usually in areas of the country we do not know much about except for how the interstate gets through a city. In our old truck we had to learn how to use those web sites and we also had a book with Caterpillar dealers listed. Having this information is reassuring in a bad situation of being parked beside the road with the emergency flashers on and the triangles set out.

May 04, 2013 6:02:40 AM