Being stranded on the road due to a breakdown is no fun and can be very dangerous.  Very seldom do we breakdown in a familiar place where we know just who to call for help.  I’m not that old, but I did enter the trucking industry before the internet.  I remember driving coast to coast with no cell phone, no computer, no GPS and now as I look back, it seems pretty scary.  I also remember breaking down and having to walk a good distance to a business and asking to use their phone to call for help.  Now in the age of technology, our jobs have gotten easier.  I have a cell phone so I don’t have to walk to find a landline, but I don’t have a phone book for each locality that I drive through either. I found that I needed more “tools in my toolbox” as an owner-operator.

A mechanic friend of mine told me about a few websites that are available for finding truck, trailer and tire repair on the open road anywhere in the U.S.  I’ve used these services on a few occasions and it really reduces down time as you can quickly access the right people in the right areas that do the kind of work you need.  There are more, but I’m familiar with these and have used them before.  Truckdown.com, findtruckservice.com and nttsbreakdown.com are all wonderful resources.  I recommend that you pick your hometown and search on all three websites to see how extensive their directory is on your home turf.  That may give you an indication as to the quantity of service providers in their nationwide directory.

Road side breakdowns are a misery to deal with; they’re costly and time consuming which are major threats to a successful trucking operation.  You will need these websites from time to time so go ahead and bookmark them on your mobile devices so you’ll be ready the next time you blow a tire, etc.  Again, I call this “adding a tool to your toolbox.”  And this is one tool that you WILL need.

Comments (2)

Joey Slaughter

Joey Slaughter is the owner of Blue Ridge Transport, LLC. Joey has been in the trucking industry since 1992.

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Good tip Linda, thanks!

April 09, 2015 18:29:27 PM

Joey a app that I use all the time is Truck Smart by TA/Petro as it is a direct link to Road Squad using an I-Phone. The driver of the truck does not need to know their location when using the app as Road Squad connect will triangulate the position and give the operator the trucks coordinates. When the call is made all a driver has to do is tell them what is going on with the truck and they will be on their way out to get you back on the road again.

April 09, 2015 3:47:54 AM