Needless to say, we all have had to use the restroom at a shipper or receiver.  It brings to mind that all too common first children's book I'm sure we've all heard of!  What happens though, when you ask the clerk at the shipping/receiving window to use their facilities and they say that it is for employee's use only, or better yet there is a sign before you can even ask hanging their stating "no public restroom"?  
 
Being a local driver and seeing up to seven or eight different customers in a day, I have encountered this all too often.  This has led me to believe that this is not just isolated to my little corner of the world.  I decided to conduct another one of my impromptu study surveys based on this and actually found that on average, one out of every seven customers I dealt with within a week would not allow a delivering driver to use their restroom facilities.  
 
Perhaps their decision can be rooted in another case of the few ruing it for the many, as we see all too often in our industry.  There are always going to be bad apples out there that ruin it for the bunch, but then these places wonder why they get bottles and bags of waste left behind at their warehouse, or even worse a driver relieving themselves between the tandems.  Not that I condone any of this behavior, as a matter of fact I strongly oppose it.  It is unsanitary and quite frankly, disgusting at the least!  
 
So what do you do when the occasion arises that you really, really have to relieve yourself and there is no hope of convincing them of your emergency?  One option I have always resorted to if I knew I would not be leaving anytime soon is to let them know I would return shortly because do to their inability to provide the most basic of facilities for human cleanliness, I would have to walk to the next warehouse over and ask to use theirs.  This trouble usually convinces them of your urgency and most times, not all though, they will make an exception to their rule and let you use theirs.  In a worst case scenario where that doesn't work or there is nowhere else to go and you have to do the unthinkable, be sure to dispose of it properly and not just leave it lying around for someone else to deal with.  Have respect for their property and do not aid in perpetuating their feelings towards not letting drivers use their restrooms.  Be better than the person, or persons, who caused that rule to be placed there in the first place.

Comments (3)

Jimmy Nevarez

Jimmy Nevarez is the Owner/President of Angus Transportation, Inc., based in Chino, California.  Jimmy pulls a 53' dry van hauling general dry freight for his own small fleet, operating on its own authority throughout all of Southern California and Southern Nevada.

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I will not go back to customers that refuse to let me use their facilities.

March 15, 2014 4:33:05 AM

I am looking for one of my customers to shut the drivers out of the restroom soon as too many drivers are abusing the privilege. I can't count how many times the toilet has been broken and clogged on purpose by my fellow drivers. We need to "flush" out these bad apples who ruin it for the rest of us.

March 14, 2014 7:47:40 AM

Jimmy in a day cab this has to be an interesting problem. In probably our first year out here an older lady got hold of me and asked if we had a port a potty in the truck. When I told her no she lit into me with both feet. She gave graphic examples of what she had done over the years to her kidneys by holding it. Before long I was trying to get away from her and get down to the store and I have never regretted having a port a potty in the truck. I still thank her for her advice.

March 14, 2014 5:49:59 AM